Frage
Antwort
Lösung
am 24.08.2022 13:54
Dear Sir/Madam,
My internet was set up by a Technician guy yesterday on 23.08. Since internet has been set up I have had problems most of the websites such as Amazon, gmail etc. also other important websites which I need connect to. Even i cannot connect vodafone forum I need to share my mobile phone internet in order to post this issue. When i tried to log in to them I have the following error : ''This site can't be reached took to long to respond''. I also attach this error to this ticket. Could you please help me asap ?
BR,
Baris
31.08.2022 14:43 - bearbeitet 31.08.2022 14:47
Hey @Baris_Temur,
my apologies for taking so long to reply.
Sorry to hear you seem to have such a poor internet connection.
Is this problem occurring with every site you try to reach?
If so, it might help to check the router settings and improve the Wifi-connection within your home (WLAN in German).
You can find advice on this topice visiting vod.af/WLAN (only available in German, sorry).
If this doesn't help, I recommend you contact the Vodafone support team.
Here is where you will find the necessary contact details: How to contact Vodafone service.
Since this site is in German, too, let's highlight two of the ways you can contact Vodafone service:
Vodafone Service - Startseite | Facebook
Vodafone Service (@vodafoneservice) / Twitter
By the way: When contacting the support on Facebook or Twitter, it's okay to write in English.
Best
Micha