Installation cancelled

[LeoFromBrazil]

Hello, 

Unfortunately i've received a message saying that my DSL installation visit for early next month was cancelled and so was my contract. My German is not good enough to talk on the callcenter.

The order number was ARC***. Can somebody help?

Many thanks,

Leonardo

Community team: Edited ARC number

[HeikeF]

Hi LeoFromBrazil,

I´m very sorry about that.

We will be happy to help you in writing in English. Please contact us here:

via Facebook 

via Twitter 

via WhatsApp on 0172 121 7212 (also possible via SMS)

Best regards and a happy weekend

Heike