DSL Order

[gh0st64]

Hi,

I have been waiting 2 weeks to get confirmation of DSL installation appointment. Is anyone able to look into this ?

ARCXXXXXXXXXX

Unfortunately, I only speak English and noone in your service team on the phone is able to help.

Thanks

[DennyW]

Hello,

Please feel free to contact our WhatsApp support. TOBi will initially ask a few questions in German, which you can easily translate using a translator. After that, the staff will take over in English.

I have redacted your order number. Such data should not be shared publicly.

Best regards,
Denny

[gh0st64]

I have contacted your whatsapp support and have been waiting for more than 2 days for an answer.

[R4mona]

Hi @gh0st64,

First of all, thank you very much for your contact via WhatsApp. ❤️

As soon as we have checked and processed your request in detail, we will of course get back to you as soon as possible. Therefore, I can only ask for your patience at this point.

Best regards
R4mona