DSL: Tarife & Rechnung

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Contact form help DSL contract cancel

Hi ,


I am filling contact form to  cancel my dsl contract. But I am not sure what to add in  "Ihr persönliches Kunden- oder Teilnehmerpasswort"  or Customer /subscriber password. I checked my contract there is no such password mentioned. Please help. @Andre 



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1 Antwort 1

You set this customer password while ordering the contract...


The other way would be to send a written cancellation notice using postal mail if you cannot remember that customer password.


And please keep in mind to send the cancellation in German language.

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