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Contact form help DSL contract cancel
Sunilrjpt3
Smart-Analyzer
Smart-Analyzer

Hi ,

 

I am filling contact form to  cancel my dsl contract. But I am not sure what to add in  "Ihr persönliches Kunden- oder Teilnehmerpasswort"  or Customer /subscriber password. I checked my contract there is no such password mentioned. Please help. @Andre 

 

Thanks

1 Antwort 1
reneromann
SuperUser
SuperUser

You set this customer password while ordering the contract...

 

The other way would be to send a written cancellation notice using postal mail if you cannot remember that customer password.

 

And please keep in mind to send the cancellation in German language.