Check24 no contract received

[FrogsOnHills]

I have ordered a service with check24 client number xxx client name: xxx.
Could you please assist me with this? Perhaps you have the wrong email contact on File. I think they i wrote the incorrect email details for me.

[natas666]

maybe that vodafone didn't accept the contract ordered by check 24.

e g vodafone won't accept u as a new costumer (with promoted conditions) when u've had another dsl-contract in the last 3 months 

many further problems may exist......

[AnMa1]

Hi @FrogsOnHills 

Easiest way to get quick help is to contact Check24. From my experience, they help very quickly. If you ordered via the Check24 website, you received a mail called Buchungsbestätigung with a telephone number or mail. Or log in to your Check24 account and ask this chat for a call back. Just enter "Rückruf" in the message input field and the hit "Ich möchte jetzt zurückgerufen werden" and follow the instructions.

Best regards