Frage
Antwort
Lösung
am 02.02.2022 19:18
Currently, I have Red Internet and Phone 100 DSL which will collect 39.99 from April 2022. This contract includes a Vodafone flat fee of 4.99 EUROs. I do not own a phone so I do not need a number.
How can I cancel the Flat fee and only keep Red Internet 100 DSL so that I pay only 34.99 EUROs from April 2022?
I contacted using Whatsapp to Vodafone and they sent me a new contract that says "Red Internet 100 DSL" but there is still Vodafone Flat included. How can I remove the Flat fee from the contract?
am 04.02.2022 14:26
Hi rashed165,
we have agreed on a term of 24 months for your current tariff.
Is this already over?
Best regards
Heike