AnschlussInfo.de webpage opens up
Areeb
Smart-Analyzer
Smart-Analyzer

Hello,

 

i have got router today. I have set it up. It shows the internet download and upload speed on router page. I tried to open webpage and got anschlussinfo.de webpage with some prefix number.

 

 

Can anyone please tell me if internet can be switched without technician termin? Do i need to provide Leitungs-ID to vodafone for switching on the internet? Please help. 

Kind regards,

Areeb

3 Antworten 3
Andre
Moderator:in
Moderator:in

Hey Areeb,

this looks like a landingpage from the german telecom.
Technical details like for example the concrete line-id are normally not given out to customers.

The landline will not be useable before the activation date from the welcomeletter anyway.

I would suggest waiting for the technician. This way he can also measure the landline and check that everything is working fine.

Cheers,

Andre

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Areeb
Smart-Analyzer
Smart-Analyzer

HI,

 

Technician mostly does not show up. I tried to get DSL connection from other company and had an appointment for technician visit. Technician did not show up and I got an SMS that he visited but did not find you. They imposed a fine on ME. I was at home all the day for this.

 

I have got appointment but time frame is from 8 to 13. That is huge. I do not have anyone to take care of it if i am not present at home. Can you please tell me if it is possible to have a specific time for the appointment?

 

Thanks, 

Areeb.

Jens-K
Moderator:in
Moderator:in

Hi,

 

the technician appointments are organized by Deutsche Telekom. We can therefore not further narrow the time window.

 

If the date doesn't fit, you can reschedule it to a later day. This is free of charge up to 3 working days before the appointment.

 

Regards,

Jens

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