Frage
Antwort
Lösung
am 29.07.2020 11:38
Hi, I have had Vodafone DSL for more than a year and I had no problems at all.
Recently (3 months ago), I switched to Vodafone Kabel to have a faster connection and I've had only problems so far. The router keeps restarting and disconnecting from every device I have (Android TV, Laptops, Phones). When it's working, I have frequent packet loss which makes impossible to play or work with video calls.
I have done all possible things, restarting, resetting, testing with LAN, using different devices, etc. I looked on this forum and it seems to be a common issue with this pretty but horrible router.
Can someone propose a solution?
Thank you, sorry for writing in English, my German is schlecht. 😞
am 29.07.2020 17:50
Hello guiherzog,
which router is it exactly? How often does it restart, is it daily, several times a day or more seldom? Did you already replace the coaxial cable to see if that helps? Does the packetloss still occur after you reboot the router manually? You mentioned slow speed as well, which bandwidth do you reach via ethernet cable? Does it get worse in the evening? And last but not least, in which federal state do you live?
Kind regards
Claudia