Vodafone Internet Connection getting disconnected frequently

[mein-internet]

Hi Vodafone Customer Service,

I have Vodafone Kabel Internet connection for past 10 months. I had no problem with my internet connection for past 8 months. There were some maintainence-construction happened near to my street and from then on it is not working properly. It is getting disconnected in every 1 minute (the disconnect frequency varies such that sometimes it even takes seconds to disconnect and reconnect). This is happening for us for past 1.5 months and it is seriously disturbing our browsing. We are not able to use Internet regularly where sometimes we switch to mobile data hotspot for browsing.

Please help us here to fix this problem as early as possible. Kindly let me know if you need more information on this one.

Thanks and Regards,

Your Vodafone (Once a happy but now sad) customer

[Wallace]

Hi,

I'd like to check your connection. Send me your customer data (name, address, birthday, customer number) in a private message and then let me know that you have transmitted the data.

Regards

Wallace