Problems with Cable
HPC
Daten-Fan
Daten-Fan

2 problems:

 

1 - I have tried to move one of my cable boxes to a different room and I get the message to check the cable connection and if it still doesn`t work, call Customer Service. The strange thing is that the startup program runs and the default page comes up, but, when I try to get a channel I get the check the connection message? What do I need to do

 

2 - Suddenly,several of my TV functions stopped working, fast forward, pause, rewind: also, all of my recorded programs have become unavailable

 

Thansk for any help

1 Antwort 1
Marcus89
Ex-Moderator:in
Ex-Moderator:in

Hi HPC,

 

I'd like to check your connection and take a look into our system. Therefore I need your customer ID, name and address via private message. After that, please contact us here again.

 

Kind regards

Marcus

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