Frage
Antwort
Lösung
am 25.01.2020 10:06
Hello Vodafone team,
I just got my router yesterday and then tried to install. However, the internet red light keep flashing and there is no WIFI at all. Thus, I tried to reconnect the white cable but unfortunately the cable case is pull off somehow. What should I do? Or I need to buy a new cable and try to reinstall again?
am 27.01.2020 10:45
Hello Juthaporn,
"Thus, I tried to reconnect the white cable but unfortunately the cable case is pull off somehow."
Can you please take a picture of the defective part? Obviously, we'll have to send you a technician.
Best regards Fred
am 28.01.2020 11:37
@Juthaporn if only the cable is broken you can buy a new one
no need for a technician if there is only a Problem with the cable