Frage
Antwort
Lösung
am
09.05.2018
17:31
- zuletzt bearbeitet am
09.05.2018
18:36
von
Stephan
Hi,
I need an English agent to help me on my contract. Hot Spot Flat Vodafone, which I did not hire.
I registered a contract for a cable Vodafone which is 14,99 monthly. How can I solve this problem?
My Address is ***. My name is *** and email ***
Kind regards,
Felipe
EDIT: personal data and attachment deleted due privacy protection. Boeard edited
am 14.05.2018 13:44
Hello FelipeGutierrez,
what do you have or were you going to order? You can cancel the contract via the contact form if you are still in the deadline. If you want, I'll look at your contract. I would need your customer number, name and address by private message. Then get in touch again here in the post.
Best regards
Nancy
am
15.05.2018
13:08
- zuletzt bearbeitet am
16.05.2018
15:56
von
Grit
I want to cancel the Vodafone hotspot because I ordered the Vodafone DSL. Could you please cancel the hotspot flat Customer no. *** Reference account 0002 Contract number ***. My address is ***. My name is *** but I guess my registration is ***.
Kind Regards, Felipe
Edit: @FelipeGutierrez Customer data deleted
am
15.05.2018
15:21
- zuletzt bearbeitet am
16.05.2018
15:57
von
Grit
am 16.05.2018 16:01
Hello FelipeGutierrez
i have revoked the Hotspotflat, you will receive a letter of confirmation by mail.
Regards Grit
am 16.05.2018 17:36
Dear Grit,
thanks for your assistance! I will wait for the mail.
Kind Regards,
Felipe
am 17.05.2018 14:33
Hello FelipeGutierrez,
please be so good and don't keep creating new threads on the same topic by publishing your complete private data too.
Regards Grit
am 17.05.2018 16:47
ok, sorry for that