Hotspot- Couldnt get IP address

[Naren]

Hello,

I am using vodafone hotspot for internet at home since 1 year without any problem. Since yesterday I am not able to connect to internet. It says couldnt get IP address. I am able to connect to internet with other hotspots in the city.

There are several hotspots/homespots near my place. But the app shows 2 ids linked to my house address.

HH-7-4689895
HH-7-2646236

Could you please help to resolve this issue? Thanks

[Claudia]

Hello Naren,

maybe the five available Hotspot connections were occupied. Have you tried it at different times on both Hotspots?

Kind regards

Claudia