No Phone Services

[Sarita_27]

Hi

I have 2 smartphones with Vodafone, but from 3 days ago I can't use internet, I can't call... I don't know whats is going on. Vodafone didn't tell me nothing, no mail, no call, nothing... and I have contract until September.

I tried to find a mail or something from Vodafone, but I couldn't find nothing. I can't go to office because I'm not in Germany.

There is a phone number but I can't call because that is my problem.

I need a solution now!!! I'm paying for a service that I'm not using

Thank you

Edit: Switched to the correct board. 

[Der-Peter]

Hi Sarita_27,

that sounds like bills haven't been paid. However, we don't block someone without various reminders by SMS or letter for payment.

Let me check this for you. Write me a private message with your mobile number and your customer password.

Best regards

Der-Peter