Frage
Antwort
Lösung
am 02.03.2020 16:33
Hello,
I have a mobile contract with Vodafone DE, however I am leaving Germany and going back to the United States. I sent my letter to cancel my contract along with my confirmation of deregistration to the following address:
Vodafone GMBH
Kundenbetreuung
40875 Ratingen
How will I receive confirmatino that my contract is canceled? Will I be notified in My Vodafone online account? I understand I may need to pay for 3 months, but I would like it completely canceled after that.
Thank you for any information.
am 04.03.2020 09:30
Hi DRCA,
I´m sry you´ll leave.
It´s difficult to answer how the response will come.
By SMS, letter or just call, your agent will decide....
When did you send the letter to us?
Greetz
Su