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Moving Abroad - Need to Cancel Contract
DRCA
Daten-Fan
Daten-Fan

Hello,

 

I have a mobile contract with Vodafone DE, however I am leaving Germany and going back to the United States. I sent my letter to cancel my contract along with my confirmation of deregistration to the following address:

Vodafone GMBH

Kundenbetreuung

40875 Ratingen

How will I receive confirmatino that my contract is canceled? Will I be notified in My Vodafone online account? I understand I may need to pay for 3 months, but I would like it completely canceled after that. 

 

Thank you for any information.

 

1 Antwort 1
Su
Moderator:in
Moderator:in

Hi DRCA,

 

I´m sry you´ll leave.

 

It´s difficult to answer how the response will come.

By SMS, letter or just call, your agent will decide....

 

When did you send the letter to us?

 

Greetz

Su

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