International IBAN for Online new subscription

[laikmath]

Hello , (I am sorry I am very bad in german so I prefer to ask in english)

I wanted to order a Gigacube for a new subscription online , but when I tried to enter my IBAN , it told me that I had to call a certain number because it is an International IBAN, but I cannot call that number because I have a french phone number and my current subscription does not authorize to call special numbers abroad . So how could I do it please ?

Edit: @laikmath Moved to the correct board. BR, DanyG

[DanyG · Accepted solution]

Hello laikmath,

I'm really sorry that we can't offer you the possibility to insert a foreign IBAN during the order process on our homepage.

I'll gladly help you with the new contract. Therefore, feel free to contact me via pm.

BR,

Dany

[laikmath]

Ok I sent you a pm !