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am 30.08.2017 00:43
Dear Customer care,
I searched all day called customer care and searched for email but with no luck, I am getting billed from past two months even after termination of contract.
Kindly request you to please help me.
I have all the necessary documents please help me to provide the same.
Kind Regards,
Dilip
am 06.09.2017 10:48
Hello Dilip,
sorry that we answer you with a little delay.
Did you get help in the meantime by phone, mail or other social media channels?
Thank you for a short information.
Best regards
René (Moderator)
am 13.09.2017 13:39
Hello Sir,
Thank you for your reply, I called on number 08002030337 on 30.08.2017 they said the my connection was closed within a month and they received the request with a delay.
They assured to raise an escillation with the concern authorities and if I dont hear anything from them until 2 weeks I can call them after that. Its been two weeks and I have not heard anything from them, will be calling them tomorrow to request for closing my account.
Regards,
Dilip