cancelation

[Isar]

I'm leaving the country, and I have a Kable internet, i want to cancel prior. I'm leaving on 15th of may,  how can i resolve this issue. thanks in advance.

Edit: Thread moved to matching board.

[Thomas]

Hi Isar,

you've come to the right place.

In this case we can terminate the contract with a period of 3 months starting from the day of the move. Send me your customer number, name, date of birth, old and new address in a private message .

Then reply again here in the post.

Regards

Thomas

[Isar]

Dear Thomas,
Here is the info you requested to terminate my Kable contract.
Kundennummer XXXXXXXXX.
Name: XXXXXXXXX
Date of birth: XXXXXXXXXX

Old address: XXXXXXXXXXXXXX
New address: XXXXXXXXXXXXX

Edit: @Isar Personal data removed. Do not post personal data publicly. Send data by PM.

[Thomas]

Hi Isar,

we handled the resignation. You will receive a confirmation.

Regards

Thomas

[Isar]

Hi, i sent the cable router today, please notify me when you receive it, the tracking number is 00XXXXXXXXXXXXXXX. The package was sent via DHL
Thank you in advance.

EDIT: I edited the Tracking number. Boris

[Isar · Accepted solution]

Is there anything else i should do ?
Pls notify me upon receiving the package (router).

[Thomas]

Hi Isar,

please ask again at the end of the week. Then we should be able to see the entrance of the hardware.

Regards

Thomas