Wrong billing

[thiagorp]

Hi,

when I signed the contract with Kabel Deutschland, I was moving my Telekom contract. I have been told that I would not be charged until my Telekom contract was over, which will be in December 1st.

Now I am already being charged. Is it correct?

Thanks,
Thiago

[Thomas]

Hi thiagorp,

we'll have to take a look first. Please send me your customer number, name and address in a private message.

Then please reply here again.

Regards

Thomas