TV international englisch

[20454]

Two months ago I ordered Vodafone TV International Englisch Cable. I am unable to install it. I have asked in the shops for help. No help. Can you pls. tell me how to install it. And get it working. Also, which channels are included in the package. Thanx.

[20454]

Reactivated smartcard. Looked at the picture Chipset pairing required for half an hour. Nothing happened.

[Tina]

Can you please send me a photo of the message?

Best regards

Tina

[Tina]

Please try a reset of the hd-receiver. If that doesn't help, you'll get a new smartcard.

Best regards

Tina

[20454]

I have reset the HD receiver and still getting a beautiful picture saying Chipset pairing required.

[Tina]

I'll send you a new card.

Best regards

Tina

[20454]

I have received a new smartcard which I have inserted. And I have disconnected the HD-receiver and put it together again. I have also run a new Sendersuche. On pressing BBC Entertainment I get this beautiful picture.

[Lars]

Hi 20454,

then we can rule out the card as a reason. The remaining factor is the Sagemcom. We exchange this one. The exchange device will be delivered to you by DHL within the next few days. Please keep cable and remote control from your current device. Please contact us here as soon as you have been able to test the new device.

Best regards

Lars

[20454]

Hello.
I have now installed the new HD-RECORDER. Magic, I receive all the wanted channels. A big thank you to all of you for exellent service.
Have a nice day.
Terje

[Thomas]

Hi 20454,

nice to read. Do you still have questions or can the thread be closed?

Regards

Thomas