No Internet signal in the apartment

[DanielBD]

Hello,

I have received my Vodafone modem but when I connect it to the apartment cable socket it doesn't get Internet signal. The light is flashing red.

Can you send someone to take a look if the apartment is connected to Vodafone network?

Thanks,

Daniel

[Moni_GK]

Hello DanielBD,

has it ever worked in the apartment or is it a new contract?

Please send me a PN with your name, customer number, address and date of birth.

Please contact me here again when you have sent the data.

Best regards

Moni

[DanielBD]

I have sent you pm.

[Claudia · Accepted solution]

Hello DanielBD,

a technician needs to finish the installation. The measures needed for that were already taken on Tuesday, did you receive a call from the technician yet?

Kind regards

Claudia

[DanielBD]

Thank you for the info. I had Technician on Thursday come and connect the apartment. Now everything is working.
Question now about the contract start date, as it began on 18.02 but I just got connected to the network on 07.03.
Will it be included in the invoice? Or changed in the system?

[Wallace]

Hi, Daniel,

the contract start is 07.03. Is it okay if I close your thread?

Regards

Wallace

[DanielBD]

Hi, yes. Thanks for your support.