Moving abroad and payment
viktoriyak11
Daten-Fan
Daten-Fan

Hello, I am moving abroad and as far as I understand, the Termination of the contract will be only 3 months after my move. So, i have to pay these 3 months.

1. My Tariff is extremely high - around 50 eur per month and totally not worth it, beacuse the speed is very low and during past 3 weeks i have constant problems with it that I am not able to work from home.

Can I change the tariff so that I pay less the remaining 3 months till official cancellation? Can you offer something?

2. What documents should I provide Vodafone with additionally? I already informed about the date of move. 

 

thanks 

1 Antwort 1
Grit
Moderator:in
Moderator:in

Hello viktoriyak11,

 

documents are not required, the 3 months cannot be shortened. It is simply regulated by law. Also we can't make your tariff for the last 3 months cheaper, so that less is charged. Unfortunately you will have to accept this.

 

Regards

Grit

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