Left Germany months ago, need to Cancel Internet

[srk_can]

I have tried numerous times to cancel over the last 6 months... and no luck. I have tired email, and letters in the mail with proof of my moving. Nothing. I am still being charged for a service I am not even there to use. I live out of the country and haven't lived in Germany since 2017. Please advise. I just tried to send a PM to a moderator... I need this dealt with. It is really kind of rediculous.

Edit: @srk_can thread moved to right board

[Tina]

Hello srk_can,

welcome to our community. Nice to see you.

Send me the following informations in a private message:

full name

address

customer number

Write a short reply here afterwards.

Kind regards

Tina