English Help Please - I sent back the router but no confirmation

[sam1234]

Hello, 

I registered for Vodafone Kabel however there was no Multimedia Dose in my apartment. When I called vodafone they said they cant do anything about it so I sent it back within 14 days. 

Now I asked the Vodafone shop near my house about the internet but they said that they can get the internet fixed if the Technician comes. I have emailed the Customer Center but they only replying saying that I will need to post the question here for help. 

- Sam 

[Lars]

Hello Sam,

I'll check this.

Please send me a private message with your customer number, name and address. Report briefly here in the post as soon as you have sent the pm.

Best regards

Lars