Kündigung des Vertrages / Contract cancellation

[marcoballa]

I need to cancel my contract because I am moving to a place where there's already another Vodafone subscription. How does the process work? The personal area in MeinVodafone is very confusing and not intuitive at all. Thanks in advance

[Thomas]

Hallo marcoballa,

you've come to the right place.

In this case we can terminate the contract with a period of 3 months starting from the day of the move. Please send me your customer number, name, date of birth, old and new address in a private message.

Then reply again here in the post.

Regards

Thomas

[marcoballa]

I wrote the private message as you asked. Thank you so much for your help.

Best regards,

Marco

[Thomas]

Hi marcoballa,

the new address is also supplied by us. Have you moved to someone who already has a contract with us? Then we need the customer number. Please send it again in a private message.

Regards

Thomas

[Thomas · Accepted solution]

Hi marcoballa,

the cancellation has been processed. You will also receive a confirmation.

Regards

Thomas