1

Frage

2

Antwort

3

Lösung

Internet Upgrade from 100Mbit to 1000Mbit
ChristianSpiga
Netzwerkforscher
Netzwerkforscher

Goodmorning, my name is Christian spiga, Kunden-Nr. XXX,.

 

I request an upgrade of the line to 1000Mbit using the MeinVodafone Portal, seems that i do all correctly, because after i accept the new conditions, he said "Ok now your request will be processed", but i never receive a confirmation by mail or something else.

 

Usually how long it take an upgrade?

 

Thanks.

 

Edit: @ChristianSpiga Please do not post customer information publicly.

1 Antwort 1
Stephan
Moderator:in
Moderator:in

Hi ChristianSpiga,

 

the tariff change is already done. The change became effective yesterday.

 

A confirmation was sent via e-mail-

 

Regards

Stephan

Bewertet hilfreiche Beiträge mit Likes!