Frage
Antwort
Lösung
am 18.08.2020 09:28
I am experiancing this first time in 15 years I never saw a modem going DEAD .
My Modem is totally dead only the power LED is ON no other LED'S turn-on.
I tried factory reset but no response from the modem it looks totally struck up or BRICKED.
The WiFi "Vodafone-3B0E" is also not showing up on any of the mobiles so it looks like the MICROCONTROLLER used on this VODAFONE STATION is BRICKED on POWER-UP.
am 18.08.2020 15:43
Hi KCR,
I will gladly send you a new modem for free. Please send me your name, address and customer number by PN. Please also let me know here if you have sent the message.
Kind regards
Marco
am 18.08.2020 16:37
Hi Marco ,
Thanks for the Prompt and quick response , to my post DEAD OR BRICKED VODAFONE STATION .
I have sent my details through PN .
Thanks and warm regards,
Have a nice day
am 18.08.2020 18:52
Hi KCR,
yYour connection is located in the former unitymedia area. I will pass on your request to the colleagues.
Kind regards
Marco
am 20.08.2020 12:30
Hello KCR,
please send me a PM with details of the contract holder, date of birth and complete address + customer number (if you have it at hand). I will take a closer look at it then.
Many greetings,
Maria