Contract downgrade before the 13 month

[Nikodem]

I have 'Red Internet & Phone 1000 Cable' for which I'm still paying the reduced price because the contract has not exceeded the first 12 months.

As far as I understood I am allowed to downgrade before the increase to the full price which would happen in January.

Could you make me offer of possible options with costs? What I'm looking for is the range of 200 Mbps - 1 Gbps with the upper limit of 50€ per month.

Best,

[strg-alt]

All downgrade options are listed on your original order confirmation. There will be no other offers. You can select one of the mentioned tariffs.

[Nikodem]

Thank you for yor reply. I finally manged to find the list of all the options in my contract. 

Is their a way to settle this online?

[strg-alt]

Here in this forum

Just wait for one of the moderators, but it can take some days.

[Nikodem]

Hi,

I just dropped by at a Vodafone shop and my issue has been resolved.

Have a nice weekend,