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Frage

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Antwort

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Lösung

Contract Termination Request - Leaving Germany
Vish
Smart-Analyzer
Smart-Analyzer

Dear Vodofone,

 

My working situation has changed and my German residency and work permits will expire on June 30th, 2019.  I am requesting to terminate my cable internet services on that date.  Can one of the moderators please assist me through that process?

 

Thanks very much.

1 Akzeptierte Lösung

Akzeptierte Lösungen
Tina
Moderator:in
Moderator:in

I took care of the termination. You will receive the confirmation separately by mail.

 

Best regards

Tina

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Lösung in ursprünglichem Beitrag anzeigen

4 Antworten 4
Nancy
Moderator:in
Moderator:in

Hello Vish,

Your contract will be terminated in your case with a period of 3 months from the moving date according to the Telecommunications Act. So that we can prepare everything for it, we still need a few data. Please send me your new address, your customer number, name, date of birth and address private message and then report again here in the article.

 

Best regards

Nancy

 

 

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Vish
Smart-Analyzer
Smart-Analyzer

Hi Nancy,

 

Thanks for your reply.  I sent you a private message with the follow-up info.  

 

Best Regards,

Vish

Tina
Moderator:in
Moderator:in

I took care of the termination. You will receive the confirmation separately by mail.

 

Best regards

Tina

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Hello Vish,

 

for your information here is the return address:

 

Vodafone Kabel Deutschland

c/o DHL Paket

Am Tower 222

90475 Nürnberg

 

Regards

Stephan

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