Contract Cancellation
kartal2
Smart-Analyzer
Smart-Analyzer

Hello,

I would like to cancel my contract starting from April 27th, would you please tell me what to do?

Also please tell me how should I send router to Vodafone.

 

Regards,

12 Antworten 12
Stephan
Moderator:in
Moderator:in

Hi kartal2,

 

we've arranged for your cancellation now. You will get the written confirmation from us. You can also find this letter in your customer portal.

 

Regards

Stephan

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Hello,

Thank you for that.

FYI, I sent the router on 25.04.2019 since my flight was on that night. I checked and it has received by Vodafone

I sent it to this address:

Vodafone Kabel Deutschland 
c / o DHL Paket 
Am Tower 222 
90475 Nuremberg

 

Regards

 

Stephan
Moderator:in
Moderator:in

Hi kartal2,

 

yes, I can see that the router was reported back by our logistics department. All good so far. Smiley (fröhlich)

 

Regards

Stephan

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