Frage
Antwort
Lösung
am 23.04.2019 18:45
Hello,
I would like to cancel my contract starting from April 27th, would you please tell me what to do?
Also please tell me how should I send router to Vodafone.
Regards,
am 29.04.2019 13:25
Hi kartal2,
we've arranged for your cancellation now. You will get the written confirmation from us. You can also find this letter in your customer portal.
Regards
Stephan
am 30.04.2019 11:32
Hello,
Thank you for that.
FYI, I sent the router on 25.04.2019 since my flight was on that night. I checked and it has received by Vodafone
I sent it to this address:
Vodafone Kabel Deutschland
c / o DHL Paket
Am Tower 222
90475 Nuremberg
Regards
am 30.04.2019 12:35
Hi kartal2,
yes, I can see that the router was reported back by our logistics department. All good so far.
Regards
Stephan