Frage
Antwort
Lösung
am
12.11.2018
11:03
- zuletzt bearbeitet am
12.11.2018
12:23
von
Lars
Kindly cancel my "wifi hotspot flat" contract as I no longer need it. My customer number is ***
Edit: @shreyans thread moved to right board and customer number deleted
am 12.11.2018 20:59
Hi shreyans,
please send me your customer number, name, date of birth and address in a private message.
Then please report again here in the post.
Regards
Thomas
am 13.11.2018 00:40
Dear Thomas,
I am unable to send a private message to you since I get the error - "Du hast die für das Senden privater Nachrichten festgelegte Grenze erreicht. Versuche es später erneut." which translates to "You have reached the set for sending private messages limit. Please try again later.". Not sure why there is a limit on my account since I never sent a message to anyone.
Let me know.
Thanks!
Shreyans
am 13.11.2018 17:30
Hi shreyans,
please use another browser or delete the cookies and the cache. Then try again with the private message.
Regards
Thomas
am 14.11.2018 11:59
Private message Sent!
am 16.11.2018 15:54
Hi shreyans,
the cancellation is done. You'll get a written cancellation with the end date by post in the next few days.
Regards
Stephan