Frage
Antwort
Lösung
am 10.10.2018 09:13 - zuletzt bearbeitet am 10.10.2018 15:26 von Thomas
I don't want my contract termination.
I already have a Vodafone router and want to move my contract to the new address.
Edit: @ioganegambaputi File removed due to personal data
am 10.10.2018 15:29
Hi ioganegambaputi,
do I understand that you're reporting a move and want to revoke the cancellation?
Please send me your customer number, name, old and new address in a private message.
Then reply again here in the post.
Regards
Thomas
am 12.10.2018 09:27
I sent all the information, but nothing changed for me
am 12.10.2018 15:06
Hi ioganegambaputi,
the termination is already processed. You will also receive a confirmation.
Regards
Thomas
am 12.10.2018 15:56
No.
I want to cancel the termination process and move the contract to the new address. Exactly what I wrote above.
am 12.10.2018 16:40
I resolved it by phone with the moving service.
am 15.10.2018 17:14
Hi ioganegambaputi,
excuse me, please. I accidentally sent you the wrong answer. Another user should get it. It's true, the cancellation is revoked and the move has been processed.
Regards
Thomas