Frage
Antwort
Lösung
am 26.11.2018 20:38
Hi all,
I have a Kabel-Internet connection that I need to cancel from 31.12.2018 due to relocating to Stuttgart. I will likely be spending a month in a hotel in Stuttgart while I find a new place to live. Once in a new wohnung I will start a new Internet plan with Vodafone. Is there someone from Vodafone who could help me to organise this, please? Many thanks! GH
am 27.11.2018 18:54
Hello GlennH,
we can cancel the contract according to the telecommunication law (move + 3 months). But I need the new address. This can also be the address of the hotel where you are staying temporarily.
I need the following information from you: your name, current address, customer number, date of birth and new address. Send me everything together with the link to your thread in a private message.
Regards
Grit
am 03.12.2018 17:06
Hello Glenn,
Your welcome. 🙂
I canceled your contract. You will get the confirmation within the next days.
Do you have other questions?
Best regards
Tina
am 10.12.2018 14:32
Hello GlennH,
you wrote me by PN:
"Thank you very much! I appreciate your help with this."
You're welcome . As your request is solved, I will close this thread now.
Best regards
Tina