Cancel Internet contract

[ZLW2018]

Dear Sir / Madam,

I want to cancel my internet contract. I would like to know what I need to do.

Looking forward to your replying. Many thanks!

Best regards,

ZLW

[Nesquik · Accepted solution]

Hey @ZLW2018

welcome to our community and thank you for your first contribution.

I actually do not exactly know what kind of contract you want to cancel so I keep my answer more in gerneral. You can cancel your contract at any time but it will still be active until the end of the contract time frame. For example if the conclusion of your contract is 24 months you can quit your contract but it will end after the conclusion listed in your contract details.

All informations regarding cancellation of a contract you can find on the following help page: https://www.vodafone.de/hilfe/kuendigung.html

Kind Regards,

Nesquik

[ZLW2018]

Hey Nesquik 

Thank you so much for your kind information.

The internet contract that I want to cancel is Internet and Phone Cable 25.

In order to make sure this contract will be terminated at the end of runtime, I would like to know what I should do to cancel it. 

Best regards,

ZLW

[Nesquik]

Hey @ZLW2018

I just want to highlight one of my recent answer on this topic:

All informations regarding cancellation of a contract you can find on the following help page: https://www.vodafone.de/hilfe/kuendigung.html

There you'll be able cancel online or send a contact form or send letter by post or fax.

Kind regards,

Nesquik

[ZLW2018]

Hey Nesquik,

Thank you very much for your help! The problem has been solved.

Best regards,

ZLW