Frage
Antwort
Lösung
am 23.07.2020 11:31
Hello,
I have a vodafone internet subscription and I am travelling for 2-3 months and moving houses as well. It doesn't make sense to keep paying for the internet for 2 months without me being using it. Is it possible to pause my subscription temporarely and continue paying when I am back?
Best,
am 23.07.2020 17:38
Hello Abdullah_r,
welcome to our community. Nice to see you.
It is not possible to temporarily suspend the contract. I am sorry.
Best regards
Tina
am 23.07.2020 18:19
Thank you for your reply Tina!
This is okay, I will probably have to terminate it then. Do you know how can I kick off the contract termination process? My German is not so good for phone communication.
Best,
am 23.07.2020 19:30
Hello Abdullah_r,
okay, take a look at our thread "Moving abroad - Leaving Germany"
Best regards
Tina