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Frage

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Antwort

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Lösung

Can I pause my subscription for 2-3 months?
Abdullah_r
Smart-Analyzer
Smart-Analyzer

Hello,

 

I have a vodafone internet subscription and I am travelling for 2-3 months and moving houses as well. It doesn't make sense to keep paying for the internet for 2 months without me being using it. Is it possible to pause my subscription temporarely and continue paying when I am back?

 

Best,

3 Antworten 3
Tina
Moderator:in
Moderator:in

Hello Abdullah_r,

 

welcome to our community. Nice to see you.

 

It is not possible to temporarily suspend the contract. I am sorry.

 

Best regards

Tina

 

 

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Thank you for your reply Tina!

 

This is okay, I will probably have to terminate it then. Do you know how can I kick off the contract termination process? My German is not so good for phone communication.

 

Best,

Tina
Moderator:in
Moderator:in

Hello Abdullah_r,

 

okay, take a look at our thread "Moving abroad - Leaving Germany"

 

Best regards

Tina

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