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Moving abroad - Leaving Germany
Stephan
Moderator

Hello Community,

 

you are a cable customer leaving Germany? Then we have here some useful information you.

 

As a cable customer you can inform us of your move here using this form

 

When on that page, please type in your moving date (dd.mm.yy).

image.png

 

For moving abroad, please klick here

image.png

 

Go to the next page an fill in your personal data and customer number. After pushing image.png your are done. Smiley (fröhlich)

 

After a few days you'll receive a confirmation that your cable contract will be cancelled under the following conditions:

 

  • If the moving date is more than 30 days in the future, the contract ends to the moving date.
  • If the moving date is less than 30 days in the future, the contract ends 30 days after you reported your move.

 

Please note: Of course you can also use this form for "normal" removals within Germany. Then simply skip the point for "moving abroad" and fill in the new German address.

 

Foreign cable customers from the federal states of Hesse, North Rhine-Westphalia and Baden-Württemberg please use this way to report their move within or out of Germany.

 

Best Regards

Your Community Team

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