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Moving abroad - Leaving Germany

Stephan
Moderator

Hello Community,

 

you are a cable customer leaving Germany? Then we have here some useful information you.

 

As a cable customer you can inform us of your move here using this form

 

When on that page, please type in your moving date (dd.mm.yy).

image.png

 

For moving abroad, please klick here

image.png

 

Go to the next page an fill in your personal data and customer number. After pushing image.png your are done. Smiley (fröhlich)

 

After a few days you'll receive a confirmation that your cable contract will be cancelled.

 

Please note: the contract is only terminated three months after the moving date or, if the move has already taken place, three months after notification of the move.

 

Of course you can also use this form for "normal" removals within Germany. Then simply skip the point for "moving abroad" and fill in the new German address.

 

Best Regards

Your Community Team

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