2 Contracts at the same time

[aibrahim]

Hi,

My current Kabel contract (KN XXX) will be terminated soon and I got 2 new contracts at the same time from Vodafone XXX and XXX

Please cancel contract XXXX359.

Thank you,

Abbas 

Edit: please don't post personal information like f.e. your customber number or private name in public

[Thomas]

Hi aibrahim,

why were two contracts commissioned? It's that simple, we can't terminate the contracts. What kind of tariffs are these?

Regards

Thomas

[aibrahim]

I don't know why I got a second contract from you.

Both contracts didn't start and both contracts are for the same cable device. Why it is not simple to cancel the second contract?

I sent post and email to you but I'm not sure what is the status of the 2nd contract.

Plz cancel the contract mentioned ASAP.

Thank you.

Ibrahim

[Thomas]

Hi aibrahim,

let's take a look. Send me your customer number, name, date of birth and address in a private message.

Then reply again here in the post.

Regards

Thomas

[aibrahim]

Hi Thomas. Sent you a message. Thank you

[aibrahim]

By the way,

I sent a post to Vodafone Kabel
And emailed kabel-widerruf@vodafone.com
Called 0800 2787000
Sent SMS to 015735995901

No body so far was able to help me resolve this.

I hope you can

Thank you.

[Thomas]

Hi aibrahim,

i replied to the private message. Data is still missing.

Regards

Thomas

[aibrahim]

Just replied with all data. Thanks.

[Thomas]

Hi aibrahim,

i cancelled the double contract.

Regards

Thomas

[aibrahim]

Thanks A lot Thomas for all your effort.

Shouldn't I get a written confirmation from Vodafone by post?
I already received 2 routers and returned one today.

Thank you.