Router is constantly restarting

[MIAinternet]

Over the past week my router has been constantly restarting, specially when I try to connect a new device.  Could you check if I need a replacement?

[Wallace]

Hi,

did you do something to your connection? Since 01. 10. 20 the values are back to the norm.

Regards

Wallace

[MIAinternet]

Hi Wallace,

Yes, we changed the coaxial cable as suggested by Claudia on the 29.09.20, but the problem with the router persits. It is still constantly restarting when we connect a new device, specially in the evenings. Is there anything esle we could try. Perhaps we just have to replace the router. 

best regards

[Wallace]

Hi,

I arranged the swap. As soon as you have connected the new router, please send us the defective one back.

Regards

Wallace