Iiternet disconnects everyday

[bukolaj]

Hello , Can you advise me what I need to do about this issue , everyday I have to turn of and turn on my macbook wireless adapter because network goes off . 

Is there a known issue with Vodafone station and Macbook because my colleague in the same area with me also experience same thing .

[Moni_GK]

Hello bukolaj,

only the MacBook has problems or all devices in the Wi-Fi? Do you also have problems with the device in other networks.

Greetings Moni

[bukolaj]

Hi Moni , I only use 1 laptop on it which is the Macbook . the other device is an android phone but it doesnt happen on that . 

[ERFD]

Hi bukolaj,

can you separate the two wireless networks, 2. 4 GHz and 5 GHz, once and test the MacBook on both frequencies separately?

Best regards Fred

[bukolaj]

Hello I am not sure I understand what you mean but attached is the screenshot of my settings, can you advise me how you want me to share it into two 

[bukolaj]

Please who has experienced something similar , I need to be sure my internet is stable before I use it for my exam that is coming up soon . What is the way around this please . I called vodafone and they asked me to message it here in the community for english speaking support

[pRo-Marco]

Hi bukolaj,

please enable the expert mode and rename both SSIDs. So you can choose which one your Macbook shall connect to.

Kind regards

Marco

[bukolaj]

Hi pRo-Marco , 

Okay , I have seperated them into two and now i connected to the 5G , I will keep checking and revert with the status for 1 day . 

Thank you 

[bukolaj]

Okay , So i have been on the 5g network for 2 days now and I still experience the disconnects on my Macbook though the frequency reduced but yes it still happened .  . I assume this should be the fastest network than the 2G . so I stil switch to 2G and try to see if that works ?

[Jana478]

Hello bukolaj,

Yes, try switching to the 2.4 frequency band and test it. You can also change the radio channel in the settings. You can also do this on the page where you can change 2.4 and 5.

Many greetings

Jana