Contract ended and return of router.
OmadaNiNa
Smart-Analyzer
Smart-Analyzer

Hi!

 

My DSL contract with Vodafone has ended as my new address is not being supported by your network.

 

Do I have to return the DSL router?

 

If yes, can the return form be generated and sent to me via email or post?

 

Thank you!

3 Antworten 3
Norman
Community Manager
Community Manager

Hey Omada,

 

It is a pity that you are leaving us. Maybe you will become our customer again later? I would be pleased. 🙂

 

With the confirmation of cancellation you have received a "Retourenbegleitschein". It contains the address to which you have to send the device. Please print it out and put it in the package.

 

We sent the cancellation confirmation by e-mail as a PDF attachment. If you cannot find it in your inbox, please check your spam folder.

 

Many greetings

Norman

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You have PM Norman!

 

Thank you!

Norman
Community Manager
Community Manager

Thanks. I got it and will get back to you asap. 🙂

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