Frage
Antwort
Lösung
am 28.08.2020 14:22
My Vodafone contract ends in January and wanted to know what are my options Please advice
am 10.09.2020 17:30
I see the problem now. I moved to new apartment in December 2019 and I beleive Vodafone has extended the contract by mistake. I had sent private messagaes to Danny and Sebastian not to prolong the contract and paid technician fee and asked cancel in December 2020. Let me know if you need proof
am 10.09.2020 17:38
I think I know the problem. I relocated to a new house in December 2019 and Vodafone has prolonged the contract by mistake. I sent emails to Danny and Sebastian not to prolong and cancel it by Dec 2020. Please cancel it and let me know if you need more details
am 10.09.2020 17:41
I think I know the problem I relocated to a new house in December 2019 and Vodafone has prolonged the contract by mistake I sent emails to Danny and Sebastian not to prolong and cancel it by Dec 2020 Please cancel it and let me know if you need more details
am 11.09.2020 10:24
I see the problem. I relocated to a new house in December 2019 and Vodafone has extended the contract till 2021. I sent email to Danny and Sebastian and they confirmed the contract wont be extended. Please cancel the contract by December 2020
am 12.09.2020 13:55
Hi,
in December 2019 you moved and the contract has been extended by 24 months.
this is why it ends in 2021.
You have received a confirmation of the relocation and the new contract on December 1st.
Due to the extension of the contract period the relocation was free. Otherwise you would have to pay a fee.
Regards,
Jens
am 12.09.2020 14:32
I agreed to pay the fee as I didn't want to extend. Please talk to Dany and Sebastiaj who confirmed the same. I can send proof of our conversation if you like. I said do not prolong the contract.
am 12.09.2020 15:51
Hi,
you can send a private message to me telling the exact date when Dany or Sebastian has confirmed this.
Regards,
Jens
am 14.09.2020 11:30
Thank you. I have sent you the message.