Vodafone contract ending soon
pknm
Netzwerkforscher
Netzwerkforscher

My Vodafone contract ends in January and wanted to know what are my options Please advice

 

 

17 Antworten 17
pknm
Netzwerkforscher
Netzwerkforscher

I see the problem now. I moved to new apartment in December 2019 and I beleive Vodafone has extended the contract by mistake. I had sent private messagaes to Danny and Sebastian not to prolong the contract and paid technician fee and asked cancel in December 2020. Let me know if you need proof

pknm
Netzwerkforscher
Netzwerkforscher

I think I know the problem. I relocated to a new house in December 2019 and Vodafone has prolonged the contract by mistake. I sent emails to Danny and Sebastian not to prolong and cancel it by Dec 2020. Please cancel it and let me know if you need more details

I think I know the problem I relocated to a new house in December 2019 and Vodafone has prolonged the contract by mistake I sent emails to Danny and Sebastian not to prolong and cancel it by Dec 2020 Please cancel it and let me know if you need more details

pknm
Netzwerkforscher
Netzwerkforscher

I see the problem. I relocated to a new house in December 2019 and Vodafone has extended the contract till 2021. I sent email to Danny and Sebastian and they confirmed the contract wont be extended. Please cancel the contract by December 2020

Jens-K
Moderator:in
Moderator:in

Hi,

 

in December 2019 you moved and the contract has been extended by 24 months.

 

this is why it ends in 2021.

 

You have received a confirmation of the relocation and the new contract on December 1st.

 

Due to the extension of the contract period the relocation was free. Otherwise you would have to pay a fee.

 

Regards,

Jens

Bewertet hilfreiche Beiträge mit Likes und Sternen!
pknm
Netzwerkforscher
Netzwerkforscher

I agreed to pay the fee as I didn't want to extend. Please talk to Dany and Sebastiaj who confirmed the same. I can send proof of our conversation if you like. I said do not prolong the contract.

Jens-K
Moderator:in
Moderator:in

Hi,

 

you can send a private message to me telling the exact date when Dany or Sebastian has confirmed this.

 

Regards,

Jens

Bewertet hilfreiche Beiträge mit Likes und Sternen!
pknm
Netzwerkforscher
Netzwerkforscher

Thank you. I have sent you the message.