Vodafone contract ending soon
pknm
Netzwerkforscher
Netzwerkforscher

My Vodafone contract ends in January and wanted to know what are my options Please advice

 

 

17 Antworten 17
Norman
Community Manager
Community Manager

Hi DSLConractissue,

 

I am pleased that you would like to extend your contract.

 

Have you already received an offer from our colleagues? Normally they will contact you automatically if you have not objected.

 

Best regards

Norman

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pknm
Netzwerkforscher
Netzwerkforscher

I hope the contract is not automatically renewed!! What are my options?? Whats the procedure to cancel it ?

DanyG
Moderator:in
Moderator:in

Hi DSLConractissue,

 

if you don't cancel your contract to the next regular date, it automatically prologons for further 12 months.

 

A cancellation can be spoken in written/electronic form via MeinVodafone e.g.

 

BR,

Dany

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pknm
Netzwerkforscher
Netzwerkforscher

Hi Dany,

 

Please explain in detail how can I request to cancel the connection officially. Whom should I write to? Can you please raise a request on my behalf?

 

Thanks

Pavan Madhamaiah

DanyG
Moderator:in
Moderator:in

Hi Pavan,

 

when you are logged in to MeinVodafone, you can request the cancellation directly on this way. But you can also use our contact form or write us a letter to:

 

Vodafone GmbH

Kundenbetreuung

40875 Ratingen

 

It is necessary, that you tel us your customer number and the clear statement, that your contract should be terminated.

 

BR,

Dany

 

 

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pknm
Netzwerkforscher
Netzwerkforscher

Hi,

 

I have sent a letter to cancel it. Hope you have received it! Please consider this email also as request for cancellation once contract ends!

 

Thanks

Pavan Madhamaiah

pknm
Netzwerkforscher
Netzwerkforscher

Team,

 

I have got a letter saying that the contract ends in DEC 2021? How is that possible? My contract was supposed to be for 2 years and should end in Dec 2020.

 

Please clarify!!

what day in december?

 

you have to cancel your contract 3 month in advance

As per the letter it says the contract ends on December 10.I wrote a letter to Vodafone on September 4 so please cancel it by December 2020