VODAFONE scam
Mypingishighlol
Netzwerkforscher
Netzwerkforscher

Hello! Last week i got a call from your service and they offered me tarif red xs with my dsl for 8 euro. So 8 euro tarif and 25 dsl. But problem is when i put my card today it says i need to pay 25 eruos. They also told me i have 2 weeks test and if i want i can take if i dont wont it costs me nothing. But i dont want since its a scam. Phone call was recorded atleast they said phone call is recording. I would love you to check what extacly u offered me and what did u gave me... take me out of this contract!!!
Kunde nummber: XXX

 

Edit: Remove customer data.

1 Akzeptierte Lösung

Akzeptierte Lösungen
Kira
Moderator:in
Moderator:in

Hi Marko,

 

welcome to the Vodafone-Communtiy!

 

I´m sorry, that you made this experience. If you ordered the contract via telephone, then you can cancel it within 14 days.

 

You can gladly give me your customer number and customer password via DM and I´ll have a look.

 

Best regards

Kira

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3 Antworten 3
Kira
Moderator:in
Moderator:in

Hi Marko,

 

welcome to the Vodafone-Communtiy!

 

I´m sorry, that you made this experience. If you ordered the contract via telephone, then you can cancel it within 14 days.

 

You can gladly give me your customer number and customer password via DM and I´ll have a look.

 

Best regards

Kira

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I sent. @Kira
Kira
Moderator:in
Moderator:in

Hi Marko,

 

I just answered your DM and close this thread

 

Feel free to open new ones at anytime you like!

 

BR

Kira

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