Paying bills online
Av001
Rookie
Rookie

Tried contacting the support via e-mail and got sent to forums instead. Weird.

I didn't top-up my direct debit account in time and it got rejected this month.

 

How do I pay my bill online? I can't seem to find anything on the website and German only site doesn't really help.

 

 

1 Antwort 1
DanyG
Moderator:in
Moderator:in

Hi Av001,

 

are you using a mobile, DSL or cable contract?

To transfer the open amount, please make sure to chose the right bank account. These are:

 

Mobile contracts:

 BIC: DEUTDEDDXXX
IBAN: DE68 3007 0010 0250 8000 00

 

DSL:

BIC: DEUTDEDDXXX
IBAN: DE26 3007 0010 0397 9515 02

 

and cable:

 BIC: DEUTDEDK380
IBAN: DE13 3807 0059 0045 3357 00

 

Please use your customer number as reference.

 

BR,

Dany

 

 

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