My DSL process

[Thanac]

Hello,

I would like to ask some questions about my DSL process

Last week I got some messages from vodafone to pick my appointment. Then, I had picked it on 14.05

But today, I check my status here : https://www.vodafone.de/meinvodafone/services/status-ohne-login

It's said that my contract have been cancelled

What should I do ?

Contract number : ***

Thanks for you help

Community-Team: Removed ARC-Number

[DanyG]

Hi Thanac,

welcome to the Vodafone community

There can be several reasons why a contract is getting cancelled. Most reasons are, that the technical requirements are not met.

You can send me a private message with your customer or order number and the customer password (alternatively name, address and birth date), so I can have a look for you.

BR,

Dany