[HELP] DSL Activation Code

[seiji]

Hi,

I need help.

Cabel to DSL, the new place only support DSL, I just received the Easybox but the Activation Code. How can I get it?

Thank you so much.

Best regards.

Seiji

[DanyG]

Hi seiji,

did you already receive your welcome letter via email? Your login data can be found onb the last page of this writing. If you didn't receive it, please also check your spam folder.

BR,

Dany

[Jojo111]

Verschoben aus "Gewinnspiele"
Moved from "sweepstakes"

[seiji]

Hi DanyG,

I did not receive the Welcome letter in my email. I checked the spam and everything.

I tried to use the WhatsApp service and they send me a copy of my Welcome letter, but all codes is not there is just like XXXXXXX.

What I have to do now?

Thank you so much.

Best regards.

[DSS1]

---

@seiji  schrieb:

I tried to use the WhatsApp service and they send me a copy of my Welcome letter, but all codes is not there is just like XXXXXXX.

---

Classic! They send you the wrong copy... Just try again, or call the hotline.

Cheers,

DSS1

[seiji]

Thank you for your reply DSS1.

My problem to call the hotline is nobody speaks English with me, all the attendants do not speak English, I tried more than 10 times.

[DSS1]

@seiji 

Yeah, English still is a problem on the "fixed net"-hotline. You can always try WhatsApp again and hope for the best, oder wait for a mod. They seem capable.

Cheers,

DSS1

[DanyG · Accepted solution]

Hi seiji,

let's shorten it. Please send me a private message with your customer or order number and your customer password. Then I'll send you the welcome letter again.

BR,

Dany

[DSS1]

---

 oder wait for a mod.

---

goddammit! 😄

[seiji]

Hi DanyG,

Finally, I received the right Welcome letter. Thank you so much for your attention.

But when I added the Activation Code the Easybox does not work.

I have to wait for the technician.

Thank you so much.