Frage
Antwort
Lösung
am 31.03.2020 08:51
Hi,
Recently I moved to another flat, a student house, which it already has Internet access. Thus, I would like to cancel my DSL contract.
I couldn't find any information about this, since the new flat already has Internet in contract. so I'm wondering if it is possible to terminate my contract.
Best
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am 03.04.2020 10:07
Hi fnyru,
when you have a running contract, we have to check the availability at the new address and see, if a prematurely termination is possible.
Please send me a private message with your customer number, the customer password (alternatively name, previous address and birth date) and the new address.
BR,
Dany
am 03.04.2020 10:07
Hi fnyru,
when you have a running contract, we have to check the availability at the new address and see, if a prematurely termination is possible.
Please send me a private message with your customer number, the customer password (alternatively name, previous address and birth date) and the new address.
BR,
Dany