Frage
Antwort
Lösung
am 09.01.2019 12:24
Hi,
I recently moved to Frankfurt, to a newly developed community, where they have their own internet and Vodafone has only 16 dsl connection in that area.
So, I want to go with my apartment service provider.
However I have already ordered the 16 DSL connection and now want to cancel the order.
Vodafone is charging me for couple of months since I intimated them about my transfer also.
Please direct me accordingly to disconnect my exising internet connection without my mobile contract being disturbed.
thanks,
Anandh.
am 10.01.2019 11:16
Hello Anandh,
welcome to ur community! ![]()
Does the contract already work or do you only have ordered it?
Regards
Sebastian