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14.05.2018 21:21 - bearbeitet 14.05.2018 21:33
Dear Vodafone Team,
I will leave Germany at 30th May 2018 and my contract ends 17th August 2018. I sent a termination request to cancel my contract at the end of May and received a confirmation via e-mail that my contract will be terminated on 17th August. Is there any possibility to modify the termination date to be end of May 2018 becuase I will leave the country.
What is the address to which I should send the router
Regards
am 15.05.2018 15:50
Hi Aymano911,
if you're leaving Germany you can end the contract after 3 months.
The modem has to be returned within 14 days after the end of the contract.
You will find all info regarding the modem in our cancallation confirmation.
This is the address:
Arvato logistics services
Warenannahme 2
Dieselstraße 64
33442 Herzebrock
Regards,
Jens