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DSL contract Termination date/address to retrun Easybox 804 router
Aymano911
Daten-Fan
Daten-Fan

Dear Vodafone Team,

I will leave Germany at 30th May 2018 and my contract ends 17th August 2018. I sent a termination request to cancel my contract at the end of May and received a confirmation via e-mail that my contract will be terminated on 17th August. Is there any possibility to modify the termination date to be end of May 2018 becuase I will leave the country.

 

What is the address to which I should send the router

Regards

1 Antwort 1
Jens-K
Moderator:in
Moderator:in

Hi Aymano911,

 

if you're leaving Germany you can end the contract after 3 months.

 

The modem has to be returned within 14 days after the end of the contract.

 

You will find all info regarding the modem in our cancallation confirmation.

 

This is the address:

 

Arvato logistics services

Warenannahme 2

Dieselstraße 64

33442 Herzebrock

 

Regards,

Jens

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